Booking & Service Policy

Deposite

• A $20 non-refundable deposit is required to secure your appointment
• The deposit must be sent within 48 hours
• Your deposit goes toward your total service
• The remaining balance is due on the day of your appointment

Cancellation & Reschedule

• Please cancel or reschedule at least 48 hours in advance
• The deposit can be transferred to a new date
• Late cancellations (under 48h) require a new deposit to rebook

No-Show / Same Day Cancellation

• Same-day cancellations or no-shows will result in loss of the deposit. A new deposit will be required to book again.

Appointment Preparation

• Please arrive with clean lashes (no makeup or oil-based products)
• Dirty lashes (mascara or strip lash residue) will result in a $10 cleaning fee
• No contact lenses during your appointment

Refunds & Fixes

• No refunds after service is completed
• Free touch-up available within 2 days of your appointment
• If you experience an allergic reaction, please contact us immediately for free removal

Mobile Service Fee

• A transportation fee may apply depending on your location